Question 1

Are you insured?

Accepted Answer

Yes - we're fully insured with public liability and workers compensation cover, and we follow safe work practices on every job. We'll happily provide a current certificate of currency before we start. Never let an uninsured operator work on a tree near your home: if they damage your roof, your insurer won't cover it.

Question 2

Do I need council approval to remove a tree?

Accepted Answer

Usually yes. Most Central Coast Council areas protect trees over a certain size under a Tree Preservation Order. There are exemptions for dead, dying, dangerous or some pest species. We assess the tree on-site, tell you straight whether you need a permit, and prepare and lodge the application for you if you do.

Question 3

How quickly can you respond to an emergency?

Accepted Answer

For storm callouts we aim to be on the road within the hour and on-site within two hours from anywhere on the Coast. Call our 24/7 line - don't email - for anything urgent.

Question 4

What qualifications do you hold?

Accepted Answer

The crew is fully ticketed and trained in chainsaw cross-cut and tree-felling, EWP (Elevated Work Platform) operation, climbing, chipping operations and first aid. We carry public liability insurance and full workers comp, and we'll happily email a certificate of currency before we start.

Question 5

Will you clean up the mess?

Accepted Answer

Yes. Every quote includes complete clean-up - branches chipped, logs cut and stacked or removed, sawdust raked, driveway swept. We leave the site tidier than we found it.

Question 6

How is a quote worked out?

Accepted Answer

We come to site, look at the tree, the access, what's underneath it and how it needs to come down. Then we give you a fixed written quote - no hidden hourly rates. Most quotes are emailed the same day.

Question 7

Do you do small jobs?

Accepted Answer

Yes. A single overhanging branch or one stump is fine. We have minimum callout pricing - usually it pays to bundle a few small jobs into one visit, which we'll suggest when we quote.

Question 8

What payment methods do you accept?

Accepted Answer

Bank transfer, card or cash on completion. We invoice on the day with payment terms of 7 days for residential work. Insurance jobs can be invoiced directly to your insurer.

Tree Services in The Entrance, Long Jetty & Bateau Bay

Tree services in The Entrance, Long Jetty & Bateau Bay

Tree Removals in The Entrance

Stump Removals in The Entrance

Stump Grinding in The Entrance

Tree Pruning & Thinning in The Entrance

Emergency Tree Removals in The Entrance

Palm Tree Removals & Tidying in The Entrance

Tree Lopping in The Entrance

Land & Lot Clearing in The Entrance

Customised Tree Advice & Consulting in The Entrance

Where else we work

Questions, answered

Local tree work in The Entrance?